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About us
It is more correct to write – "about me", but it is not accepted in companies :)
Hello, my name is Natalia. I’ve been working in the hospitality for a long time: caught the tine of bookings by fax, approved yearly price list, tape charts in Excel.
Nowadays everything is instant, cloud and digital. On the one hand, it is cool – we can work everywhere at once, it has become easier to find new guests and communicate with them.
On the other hand, it is much harder to manage and follow all the changes.
Nowadays everything is instant, cloud and digital. On the one hand, it is cool – we can work everywhere at once, it has become easier to find new guests and communicate with them.
On the other hand, it is much harder to manage and follow all the changes.
My project hotel revenue guru is created specially for the small hotels: it is the case when the sales can be set up remotely, you’ll see the effect after a couple of months and your time and money will be saved for operational matters and working with guests.
Some facts about me:
first
More than 15 years in hospitality
Worked as a receptionist, booking and sales agent, revenue and marketing manager, property manager. I have a complete idea of how the hotel works, and what will be best for him in each case
second
The range of accommodation is from 6 to 1200 rooms
I can offer working solutions for small hotels based on the experience of large facilities
third
Work experience with almost all types of accommodation
I can manage different objects: hostels, apartments, country recreation centers, resorts, 3* and 4* city hotels up to 50 rooms
fourth
Like a RevPar-measuring :)
RevPar – revenue per available room, hotel business performance indicator
Selected cases
Baby Lemonade Hotel & Hostel
Saint Petersburg
Revenue growth by 10% from year to year
Results:
Responsible for:
Making a sales strategy
Implementing dynamic pricing
Full revenue management
Implementing dynamic pricing
Full revenue management
Property: Design hybrid hotel
Capacity: 10 rooms in a 3* hotel + 56 hostel dorms
Capacity: 10 rooms in a 3* hotel + 56 hostel dorms
2017-2020
Offenbacher
Saint Petersburg
Revenue growth by 10% from year to year
Fast recovery after the pandemic
Growing of direct sales up to 65% of total sales
Fast recovery after the pandemic
Growing of direct sales up to 65% of total sales
Results:
Responsible for:
Making a sales strategy
Implementing dynamic pricing
Full revenue management
Developing an anticrisis program during the pandemic
Implementing dynamic pricing
Full revenue management
Developing an anticrisis program during the pandemic
Property: Boutique hotel
Capacity 21 rooms
Capacity 21 rooms
2017-today
Amero Purnu
Finland
Growth on conversion rate from OTA
Growth of occupancy
Booking.com channel started to produce bookings
Growth of occupancy
Booking.com channel started to produce bookings
Results:
Responsible for:
Making a sales, revenue and competitors audit
Property: cottage complex
Capacity: 6 houses
Capacity: 6 houses
July 2022
Metropolis Budapest
Budapest
Reached the sales plan two months after the opening
Results:
Responsible for:
Market and competitors analysis; Forming a competitive set; Choosing an appropriate PMS for the local government requirements; Making a sales policy from the scratch; Implementing dynamic pricing; Connecting sales channels; Making a hotel website; Revenue management
Property: conceptual hotel
Capacity: 9 rooms
Capacity: 9 rooms
2022 - today
